Privacy Policy
Refund Policy
Eligibility for Refunds:
Refunds are only available for items that are defective, damaged, or incorrect.
The item must be unused and in its original packaging.
Refund Process:
Customers must request a refund within 4 days of receiving the product.
Email proof of purchase and photos of the product to our support team at email Episodes.pk@gmail.com or whatsapp 03296459166 .
Refund Timeline:
Refunds will be processed within 10 business days once approved.
return Shipping:
Customers are responsible for return shipping charges, except in cases of defective items.
Return Policy
Return Conditions:
Only items in unused condition and with the original receipt are eligible for returns.
Sale items and custom-made designs are non-returnable.
Return Process:
Email episodes.pk@gmail.com or whatsapp us at 03296459166 with the order details and reason for the return.
Return Timeline:
Approved returns must be shipped back within 7 days of approval.
Shipping Policy
Order Processing:
Orders are processed within 2-3 business days.
Custom designs may take up to 4-5 business days to process.
Shipping Costs:
Free shipping on orders above PKR 7,000
Delivery Time:
Episodes Articles: 3-6 business days.
customized: 10-15 business days.
Tracking:
A tracking number will be provided upon shipment confirmation.
Privacy Policy
Data Collection:
We collect personal information (name, address, email, etc.) for order processing.
Payment details are processed securely via third-party providers.
Data Usage:
Customer data is never shared or sold to third parties.
Cookies:
Cookies are used for improving user experience and tracking website traffic.
Eligibility for Refunds:
Refunds are only available for items that are defective, damaged, or incorrect.
The item must be unused and in its original packaging.
Refund Process:
Customers must request a refund within 4 days of receiving the product.
Email proof of purchase and photos of the product to our support team at email Episodes.pk@gmail.com or whatsapp 03296459166 .
Refund Timeline:
Refunds will be processed within 10 business days once approved.
return Shipping:
Customers are responsible for return shipping charges, except in cases of defective items.
Return Policy
Return Conditions:
Only items in unused condition and with the original receipt are eligible for returns.
Sale items and custom-made designs are non-returnable.
Return Process:
Email episodes.pk@gmail.com or whatsapp us at 03296459166 with the order details and reason for the return.
Return Timeline:
Approved returns must be shipped back within 7 days of approval.
Shipping Policy
Order Processing:
Orders are processed within 2-3 business days.
Custom designs may take up to 4-5 business days to process.
Shipping Costs:
Free shipping on orders above PKR 7,000
Delivery Time:
Episodes Articles: 3-6 business days.
customized: 10-15 business days.
Tracking:
A tracking number will be provided upon shipment confirmation.
Privacy Policy
Data Collection:
We collect personal information (name, address, email, etc.) for order processing.
Payment details are processed securely via third-party providers.
Data Usage:
Customer data is never shared or sold to third parties.
Cookies:
Cookies are used for improving user experience and tracking website traffic.